Troubleshooting Video Problems

Embedded videos should load on every page after clicking on the instructional topic of choice.  If the embedded video player does not load, try these tips:

  • Try refreshing your browser window
  • Ensure your computer has been updated with the latest version of Adobe Flash Player, available at
  • Try a different browser, such as Mozilla Firefox, available for download at:
  • Use a computer not affiliated with the Durham Public Schools network (Youtube is a restricted site from student login accounts)

If you find that you still cannot watch the video embedded in the webpage, click the video link to instead watch the video in a separate window.